IF YOUR CHECK IN TIME IS 14:00 but the guests arrives at 7. in front of your door, what will you do???
Remind them of your checkin time. If they printed a copy of the confirmation, the checkin time will be listed.
Offer them some tips on places to visit until checkin time.
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They don’t reply me…that is the prblem.
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They don’t reply to you when they are standing at your door at 0700hrs?
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I would tell them their room is not available as the current guests do not check out until check out time. I would say this whether guests were really there or not. Then tell them the room will need to be cleaned and ready at their check in time.
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Exactly. How do you know they are there?
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We typically let guests know that our cleaners need time to ensure the property is properly setup for their arrival, and that they need to return at the property check-in time.
She makes stuff up I think!
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Are they mutes? Or do they have a zombie look to them?
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Zombies are such messy guests.
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Good advice. Or suggest to go back to the cemetery where they undoubtedly came from. Even when they re-emerge from their graves and return at the appropriate 2pm, I would take note of boorks2adks’ excellent observation (zombies being so messy), and perhaps make sure to get an exceptionally high cleaning deposit up front.
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I have had excellent zombie guests…the never cook and are very quiet. I agree, they can be messy, and I am always finding body parts left in the shower…
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This happened to me at the begining of hosting, a man from Taiwan showed at 9 while I was at work, check in window was from 13.00 to 20.00. I didnot have any guest sleeping at that time, but I was in a meeting and I could not have let him in, even if I wanted. So I recommended him to leave the luggage at the station and made an appointment at 13.00. He gave me a 4* in communication and arrival, and I see how it was my fault. He was my fifth guest or so, and I did not have any experience then, I didn’t ask him the time of arrival before coming, just assumed he would know. Now I always ask and make sure there is a clear appointmnet fixed.
I thought this would helpful for anyone who hasn’t hosted zombies before. Crawler is a total drag, Shambler is a drunk, Walker is constantly tracking his steps on his Fitbit, Runner has an obsession with lycra, and Thriller is, like, totally fun at an 80’s dance party.
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OMG. That’s terrible. All that effort screening guests to make sure you have the proper ethnicity and socio-economic status and they arrive early?! And they don’t reply? Hmmm. Not zombies, karma.
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Hmmm. The Crawler one is definitely a zombie before his first cup of coffee, but because there is usually a Cafe stand in most cemeteries, by the time they reached Chen’s door (7am) they were definitely ‘walkers’. I believe we have indeed solved the riddle.
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