This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
The guest has to pay in order to secure the booking. Only they can do that. It may be that they’re hoping you’ll reserve the dates for them without them having to pay but I would strongly urge you not to do that.
I am new to air and have found that many of my upcoming guests are also new. We have worked together to get the bookings done through the airBnB site. They manage to finish off their bookings, so far it has worked out well!
Is the period they are requesting the same period for which you preapproved them?
If so, they need to book on their end - perhaps they are attempting to reserve the space without paying.
If it is for a different period then send them a special offer.