Some hosts try to get 5 stars, try hard and try hard. Some hosts have always good notes and comments from the guests and become superhosts. You are right, superhosts have more chance to lock the guests. But i think 90% of airbnb people are human, they are greedy, like to complain and make you bad notes. Imagine only 10% of people in any country have really money, and they don’t go to airbnb they book a hotel. maybe just maxium 25% of the population of a country use airbnb. 90% of such people have low budget, just 10% have money…the ones who have money go to superhosts. But the superhost can just accept maximun 10%, usually less than that coz they choose their guest very strick too. That means they people who have a litte bit money still have to get a room somewhere else if they still want do airbnb. There you get you chance. Especially in high season like exhibition periode or tourism peak season.
I have seen a chinese host in Beijing. He hosts many people. Many people give bad notes and bad comments. But he doesn’t care, he wrote even: I don’t welcome you either! Don’t come. But people don’t stop going to him because his place is cheap enough and the people who don’t have money have no choose. They can only go on renting such a room and keep on complaining. But that is the true live, and it is realistic.
Another example is that a host in paris. The guest is a chinese woman. She complained that the host knocked her door and tick her family out because she took too long time shower. She wrote very bad comment and note. But many people keep going to rent the room.
So I think it is just important to set the good price and have a good location and don’t need to try hard to be superhosts.
I just don’t understand why many guests wrote about the superhost " He is a nice guy…" I think if in real like when you talk lot and try to be nice, most of the guest want to ask you to do this or that for free and use all your things up. Not all but 90%…because they want to feel like at home, like an all you can eat buffet, if they paiy a littel bit, they get every thing, and you are their slave, and they will feel happy when they manipulate you with their smile. I am really wondering why some guests set a rules and still can make people think that you are nice. I don’t think it works with asian people.