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How very true. I’ve stayed with several SHs who should never have been designated as such.

It surprises me that people today fall for such a kindergarten ‘gold star’ trick.

Over the years I’ve often talked to guests about why they chose us and SH has never once been mentioned.

It’s surprising how many newcomers to this forum with their grievances (it usually is to complain about something) start their post with ‘I’m a Superhost and…’ I think we’re supposed to be impressed!

Since 2019 … just a beginner.

:slight_smile:

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I’m interested in gaining this skill, as I feel I’m lacking in how to interact with guests. Do you know any resources that can help?

Same thing just happened to me with my most recent guest. Here’s how I handled it:
Screen Shot 2022-11-18 at 10.21.35 PM

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yes i did exactly that too!

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