I am hopping mad. We have four family members who are somewhat different. Two are dogs, and two are cats. One dog/cat are 13 years old, one are 3 years old. The 3 year old puppy is a Pitbull, sort of. He looks like one, but he is cute and cuddly and loving and submissive, to other dogs and to humans.
My listing talks about our animals, as does my profile. Photographs of all fur babies are included, and every other review mentions them.
Two women instant booked this morning. I replied immediately. No response until 6:30pm saying they would be here at 7:30pm.
They arrive. They are horrified to find I have dogs.
The daughter tells me her mother doesn’t like dogs. Can I put them somewhere?
Eh no. They are my family. You want to rent a room for two nights.
Upshot? I gave them a full refund even though I have a Strict Cancellation policy. I don’t want $ from dog-hating dumbasses who are too stupid to look at pictures and say ‘dog’! ‘Cat’!
I feel better now. Thanks for reading.
(They’re from Texas.