I keep getting emails from some folks who want to book our place around Thanksgiving. They haven’t put any dates in or number of guests, they just keep talking about it. But in the messages I still get a ‘approve’ option. But I can’t approve them - they haven’t made a booking request, they just keep asking if the dates will be ok. Now they say they will book next week as they are busy with midterms (they do not have ID verification yet but have 2 good reviews). I think “Geez, with all this time you’re taking you could have just done the work you need to do!”. Of course the time I spend on this guest will be very limited - I did all the chatty, welcoming, informative banner and they still keep coming back with piddly little questions. My last email said “We’d love to have you stay, and will approve your requests when you make it, as long as the room is still available. The room is available to anyone interested in it until you complete the booking”.
This is the question - does this count towards my response time? I am responding with messages but can’t approve or reject because it’s not yet a legit request.