Yesterday I had a couple leave by my request, they were up all night drinking and drugging, and generally making a gigantic mess. I committed myself to refunding his money for a second night and they walked out waddling down the road
The refund happened, and today I noticed that the guest had reviewed me. My question is this: I have many guests who stay two or three nights, if I reply to his review in a week or so before the review period is over with a few guests that I have in between the higher up than him? In other words his review ending September 12 will be lower than the review from September 15, 18th, etc.?
I am thinking to wait a week or so, and let a few reviews come in and then his will be third or fourth from the top. Am I right in thinking that is the case?