Contamination of Guestroom with maggots(pinworms)

I am an Airbnb host since 3 years and since nearly 2 years I am “Superhost” with 86% 5 star satisfaction

A Long term tenant stored in a guestroom Food over a long period. That caused an maggot (pinworm) outcomming with cost of nearly 1000,00 € for the pest expert.

The reson on theirs side is the following:

The Regulation is refused for all cases not listed in covered losses.
If any sample is listed in “Excluded losses” the damage is not covered althoug there is an Opening rule.


“Covered Losses” means and is limited to direct physical loss or physical damage to a Host’s Covered Property caused by the Responsible Guest or an Invitee of the Responsible Guest during an Airbnb stay. Covered Losses do not include any losses or damage described under Excluded Losses below.

III. Limitations and Exclusions
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vi. damage caused by insects, animals or vermin (including pets);
provided, that any physical damage resulting from any of the conditions listed above will be covered by the Airbnb Host Guarantee if not otherwise excluded under the Airbnb Host Guarantee.<<<<

@broker Do you have a question? What is the point of this post?

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