Have a an issue at present with some construction work that is going on right next door to my house, that I Airbnb. A brand new house is being built in a lot with a 10 foot easement between the houses. Not much room, but is perfectly legal, so that’s no issue.
We have included in our messages to guests, that there is construction going on, etc.
I spoke with the owner/builder prior to work starting & we introduced ourselves from day 1 in person. Explained that this is an Airbnb rental, etc. He was accommodating & let me know that he would work with us on any issue.
Now, I know that this is noisy work, especially during the start of building, earth moving equip. etc. But, we have had 2 guests so far since this has begin, which was 1 month ago.
1st guest, we had to offer discount as the builder had accidently, taken down our internet line to the house, with his backhoe. Ok, this can happen, it took a couple days to take care of. AS we needed the cable co. to come out to replace it. Builder didn’t seem too concerned about it & I explained that it was a problem, that he needs to tell me when issue, like this happen immediately. He was beginning to show his true colors with this small incident.
2nd guest, currently hosting, arrived 3 days ago, got a call about all the noise next door with building, so bad that they said " it sounded like they were going through the wall. Ugh!! The outside wall, is literally our living room wall, on the other side is the new construction. Also, they started at 7 am & didn’t stop until 5:30pm with constant drilling & banging all day.
I asked her some questions, prior to calling the owner/builder & went over to the house to see all the work. By this time builders were gone for the day. When I went to the house, one of my guests, whom I didn’t know, what a teenage boy in a special travel chair, who had just come to our city for an operation. I had no idea, not my business to know, however because he is convalescing & sleeps in his chair in the living room, this noise is awful for him.
When I saw this, I explained to the builder the situation via text, to please consider this & to please start at 8 am not 7 am & asked building, what the noise level would be going forward, which, unfortunately was going to be the same Builder agreed to start later at 8 am, but that would mean working until 6pm, an house later, which was the lesser of two evils. So, that was at least helpful.
Naturally, this would be the week that the builder is making all this noise & I understand that this sort of work is noisy & I’ve tried my best to be on top of this for guests & making arrangements with builder to know, what sort of work to expect on dates I have guests. However, the owner is a bit of a jerk & doesn’t really care about my Airbnb, which is not shock, however, I am trying to run a business & just be amicable yet firm with him.
I’ve offered the guest a discount. Ran out to get them a few things at the store, a basket of yummies, for which the guests were grateful.
I just don’t know what else to do & feel that this just going to be problem on going.
Any suggestions??? So frustration !!!