This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
What to work on
Requirement You Target
Overall rating – 4.7
Guests expect a consistent level of quality, no matter where they stay.
The listing shows 4.5, 5, 4.5, 4, 4.5, and 4.5 stars.
This averages out to 4.5, but they’re showing minus stars, above?
This is a long term rental, people stay for months, so I have very few reviews. The current guest has been here for nearly two years, and since he hasn’t left he hasn’t left a review.
So my questions are, how can I have minus stars, and why are they giving me grief for a 4.5 average which would be higher if not for the 4 for location which is something I can’t change. And is this going to matter in practical terms?
I wouldn’t even list this kind of a rental on Airbnb.
We aren’t clear on this yet. New standards are in effect or going into effect soon for everyone. They want an average of 4.7 stars and I don’t know what they are going to do to people who don’t achieve that. Delist or disappear the listing from search seem to be options. Maybe just harasses you with messages you can safely ignore?
I’m not sure that that is a minus sign. It looks like an “n-dash” – a kind of “separator” between the words “overall rating” an the number of the rating. In other situations, others writers might use a colon: for a separator…