Communication Problems with Airbnb

1

I’ve been having a few issues with Airbnb communications for the past few months. I’ll get into them one by one over time.

First: When a guest makes a confirmed booking, when does Airbnb provide them my address?

A guest new to Airbnb made a booking at the end of August for this coming weekend. He asked me this week when he would get my address. I thought that Airbnb immediately provided that when the booking was made and assumed that he just didn’t read the communications from them; so I gave him my address.

He replied just yesterday saying that he should have been more patient; that he finally received the address yesterday.

Is this typical? I’ve never had this experience before.

3

As mentioned above you decide as a host when guests receive the information.

I have mine set met up so guests automatically receive the information 48 hours after booking . @eileenfeim

4

It doesn’t matter when my guests get my address, no one can ever find my house using the address :confused: I have to send them a map.

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5

That specifically addressed and solved my problem – thank you!

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