As some of you may remember I had a little hissy fit Monday morning because I got an inquiry from a guest who REALLY did not read my listing and then asked a ton of questions.
I’m trying an experiment. I read my descriptions on the listing and noted where it cut off and there’s the little red ‘more’ button. So at the end of the paragraph before it cuts off I wrote "PLEASE CLICK ON THE CUTE LITTLE RED “MORE” button for additional valuable information.
Just an idea you can implement if you’d like! I’ll let you know if it makes a difference!
I do have a comment in the thick of my house rules that says “Mention ‘I read it’ and receive $5 off your booking”. Sadly, only one person has said ‘I read it’ and that was someone who booked months ago and was on his way to check in - he had booked at a rock-bottom rate, too! But he had a fun sense of humor about it so whatever, I gave him the $5 off.