Basically, if you state so in the listing, then that is both an expectation and a right.
There are good reasons to provide cleaning for long term guests.
My usual recommendation is that once a stay get’s past the 8 day mark, you should be doing a cleaning/refresh mid stay and then weekly for longer stays. I also recommend that this be the long stay discount… Instead of getting a discount for a longer stay, you get cleanings at no additional charge.
The cleanings serve a couple purposes:
- guest satisfaction
- host satisfaction.
Making sure the guest knows someone is coming to clean, they’re less likely to make as much of a mess because they know someone’s going to be judging them along the way (not publicly, but someone’s going to see what state they have things in so they’ll usually keep things a bit more tidy). You can also catch them if they’ve smuggled in an extra person or they’re smoking in a non-smoking house, etc…
By stating in your listing that there will be weekly cleanings for longer stays, you have given yourself the right to enter the space they’re renting.
Most importantly, from the host perspective, a place that’s cleaned regularly is easy to clean. If you have a place that normally takes 90 minutes to clean, after a month long stay it will take at least double that amount of time–often more. You just have a lot more scrubbing to do since the dust and soap scum and other things built up over time.
From the guests perspective it means you care about the space and their enjoyment of it.
If they say “that’s not necessary” you say, “yes it is, Its important to me that the place be kept comfortable for you.”