I have a group of guests who are trying to book our space with two infants (toddlers) and one 2-year old. Our property is in Costa Rica. I pointed out that the space is not safe for infants.
Thank you for your request. We wanted to clarify that the house is not suitable for infants and young children under 6 to 8 years old. Many places around the house lead directly into the jungle or on steep slopes where young children could be injured. There is direct access to the pool of the house.
I got the following reply
Hello, we thank you for your quick response. Thank you also for warning us of the potential dangers surrounding the house. However, we are aware of the dangers and are ready to assume them entirely. Our two youngest will not yet be able to walk during our visit and we will be 5 adults to watch the 2 year old. He is very calm and no adventurer. We have looked a lot of houses and yours is really our favourite. We would really like to have your permission to stay there. I’m impatiently waiting for your answer. Thank you and with pleasure
Following up further, with
Let me check the situation regarding liability in case something happens to your children during their stay here and how to make sure we are both covered. I may not be able to answer this question until Monday, because of the Easter holidays.
Perfect, thank you for your flexibility. If necessary, I can send you our private travel insurance policy
What do I do?
- Do I reject the offer? That feels discriminatory: I don’t mind them staying with children, but I am concerned about liability
- Do I get them to sign a liability waiver? If so, are there good templates? Are they enforceable?
- Would they be covered by the AirBNB liability insurance? I could not find anything otherwise.
- The property is owned by a Costa Rican company, we are UK residents owning the company. Costa Rica is not a litigious country, but of course there is the risk that a case could be brought on in Canada (where the guests live) or in the UK