Welcome! We are a community of AirBnb hosts

This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!

Check In and Out App Feature


#1

Last week I was out and about and got an app notification: XXX has successfully checked in. It was as if the guest pushed a button to acknowledge check in, and I got notified. I’ve never seen that before or since. I thought it was a cool feature. Usually I have the guest message me when they arrive if I’m not meeting them. Has anyone else seen this? I thought it was so handy, but haven’t had a guest use it since and I’ve had maybe 4 or 5 since then.


#2

I haven’t gotten it as a host. I was a guest earlier this week and didn’t get any kind of prompt to use it although I have many of the notifications (like when I’ve been reviewed) turned off.


#3

Only been hosting for a year and an air bnb user for 2 but I believe that’s always been there however less than 10% of my guests use it.


#4

I use the step-by-step check-in guide for guests. If they follow it to the end, I am automatically notified that they checked in successfully. I’d say I get notified about 40% of the time. I’m not sure what actually triggers the notification—reaching the last page, closing the guide, etc…

Also, this is no guarantee that they are actually IN successfully. I have received the notification only to then receive a text from the guest that they don’t know their code (which means they didn’t read the guide).


#5

I’ve been a host for a year and used to receive these check in success notifications but haven’t for several months. I haven’t deliberately changed any settings thst would explain the change but I liked getting these. It’s annoying that they stopped.


#6

Interesting. I’ve never heard of or seen this and I’ve been hosting eight years.


#7

I’ve had a couple of people use a check-in/out function and received a notification. One even used it accidentally several hours before his actual check-in. I tried to find it after a recent stay we had as guests but was nowhere to be found.


#8

I had a guest this week say that they couldn’t find out how to check out. I said: just pull the door behind you. I thought it was quite strange as I have never had it happen before. Have I missed something?


Altcoin Fantasy - Crypto Fantasy Trading and Simulation Game - Win Bitcoin and Altcoins!