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I use airbnb, booking, wimdu and trip, majority of my bookings come from booking and airbnb.
I keep all my bookings on a spreadsheet but once or twice booking.com has double booked on me. Their team felt if I used a channel manager it might help with this issue, I don’t necessarily agree but am open to options as I hate to cancel on any guest. I only have two private rooms and they are in my home.
While researching I found this on a community forum , does this relate to channel managers ? does anyone know if airbnb have a list of certified channel managers ? Do channel managers require your airbnb log in details ?
" Please note that any application or other third party that asks for your Airbnb login details is in clear violation of sections 4 and 14 (“Prohibited Activities”) of Airbnb’s Terms of Service, specifically,
4.5: “You are responsible for maintaining the confidentiality and security of your Airbnb Account credentials and may not disclose your credentials to any third party… You are liable for any and all activities conducted through your Airbnb Account.”
4.6: “No third party is authorized by Airbnb to ask for your credentials, and you shall not request the credentials of another Member.”
Accounts found to be in violation of those Terms of Service may be immediately suspended. More information can be found here: https://www.airbnb.com/terms
Basically when I get a booking it will blocked my other channels, sending messages to guests after booking and before check in. I am using it also to make bookings on my website
Am no expert but its a 3rd party or software that manages different listings and the different platforms for rental. If you had instant booking on for 3 platforms, technically 3 different people could book the same dates and rooms, leaving you with 2 double bookings. You can syn calendars from different platforms like airbnb, wimdu but booking.com encourages hosts etc to use channel managers. Am sure someone else can explain that better than me !!
@cassid, I am not 100% sure I know what I am talking about, but when you link your Airbnb account to a third party, be it BeyondPricing or SmartBNB, you are not sharing your Airbnb credentials with that company - you are authorizing Airbnb to communicate with that platform. I think @smartbnb.io could explain that better than I am.
By the way, I don’t use a channel manager to manage my calendar across platforms. I just use Google. I have posted instructions here: Calendar sync advice? (Technical question)
