a long term guest (2 months) leaves in 2 weeks and has suddenly become careless, 2 coffee spills in 2 days.
now i have a problem, the carpet is a sisal, flax type carpet and cannot be steam cleaned or have stain remover as it is a natural fibre so it doesnt work, so now i have 2 large stains right in the middle, one can be covered with a rug, but the other is right in the centre.
who puts coffee mug on the floor i dont know, but now my problem is
since i cant get it cleaned, can i get them to pay for new carpet? or is that to extreme since it was just a stain?