Just a quick massive thanks to everyone who replied to my two enquiries about difficult guests. I have formulated a long reply, but I can’t send it tonight as apparently I’ve used up my 10 replies (I’m being told.) I am able to post it in about 6 hours, so will do so tomorrow morning.
I just didn’t want everyone to think I was accepting all their fabulous advice and insights and not bothering to reply.
Thank you so much folks.