Unfortunately, some guests leave negative reviews for various reasons. A typical scenario involves retaliation; a guest may request unreasonable compensation and, when denied, retaliate with a negative review. Additionally, guests might report inaccurate issues. Others may fail to report any problems during their stay, only to criticize later in a review. This failure to report problems immediately contradicts our house rules, which require guests to report any issues as soon as they arise. Given these circumstances, I am considering pursuing the matter in small claims court.
Don’t waste your time, you’ll lose.
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Sue? Not in this lifetime!
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One of the things about successfully suing someone for libel is that you have to demonstrate actual harm. Simply not liking what someone says or it being false isn’t actionable in a court of law.
One thing that is needed for small claims is proof. How would you be able to prove that the guest lied, especially if Airbnb refused to remove the review. I think the judge would side with the guest because Airbnb allowed the review to stay and you couldn’t remove it. Your best bet is to simply respond to his review or hope it gets buried under lots of great reviews. Go above and beyond for your next guests to get 5 stars and let the bad review get buried.
Google the small claims court website and find out what are your rights.
Well Davis, your original post about suing guests was almost two weeks ago so I was wondering how it’s going? Did you see your lawyer? What did they say about your chances?
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