So I have had two booking requests in the last week but the requested dates are still within the Covid-19 Shutdown period in Florida. I reached out to each potential guest and told them the situation here in Florida. They were understanding. I called AirBNB and they said not to CANCEL/DECLINE the booking because it would go against my AirBNB status, so I just let the request expire.
Then I got this message from AirBNB.
Guests need to hear from you so they can finalize their plans. That’s why we expect hosts to accept or decline requests within 24 hours. Allowing requests to expire negatively affects your response rate and your listing’s placement in search.
Is this just a standard response for AirBNB?