I had one of my oddest ones just last week. It’s for early Oct. and it’s unusual for me to get requests this far in advance.
“Dusty, Greetings! We are the xxxxxx’s from xxxxxx, VA.
We will be driving into El Paso on xxx and wanted to touch base before we booked.
We like your layout and wanted to make sure the photo was representative. Pretty sure it is but had to check.
We are new to AirBnB and just being careful.”
Ok, great. I’m slightly annoyed that after 130+ 5 star ratings you want to know if my photos are accurate. But you did say you are new so deep breath and reply:
“No problem, xxxx, Always good to be careful. Could you be a bit more specific about what your areas of concern are?”
He says:
“I saw a picture of a nice sized bed with a quilt on it and I saw a picture of what looked like a smaller bed. Since it will be me and Bonnie I wanted to make sure we would be sleeping in the lsrger one.
Unless I simply missed something. Thanks for the quick reply.”
Me:
"Ok, I think you may have confused my listing with another hosts. My guest room only has one full size, or what some people call double size, bed. There is not a second or smaller bed. It’s a fairly small room about 10x11 with space for luggage in a kind of nook. There’s a small desk in a kind of entryway and an ensuite bathroom. All of this is shown in my main lead picture. Let me know if you have other questions. "
While I’ve been waiting for his answers and trying to figure out his problem I check his “wish list for El Paso” which has 17 saved listings. This is the only thing that makes this story even slightly interesting. The room he’s described as mine is his first saved choice and it’s in JUAREZ, MX.
His first three saved rooms are in Mexico.
I’m torn between declining this clueless fellow and messaging him to tell him “not to book a room in Juarez.” I also want to tell him I see the listing he’s confused me with but I don’t really want to let him know we internet stalk our potential guests and/or we can see their wish lists.
His replies
“Thanks for the clarity. Will book shortly.”
and
“I see what it was…the i mistook the photo of the new Nest Bedding for a separate bed.”
That’s not even a good lie. Only a dolt would confuse two pictures of the same bed, one bare and one covered, with two different sized beds. Anyway, he booked and I’m not looking forward to it. I hope he doesn’t get here and think it’s a full self contained apartment like the last older couple I had.
BTW, if you’ve read this far, no one should book in Mexico because you need a passport and the lines on the bridge are sometimes hours long. The Juarez listings show up in an El Paso search and surely some people have already been burned.