I am curious to hear how others would have handled this situation.
I had a guest who when he booked told me he was a massage therapist that has clients all over the country. He asked if it would be okay to have a few clients come in and out throughout the day (we live on the premises in the front unit). I said this would be okay. He booked for 9 days. I quickly discovered there was something a little off as all of his clients were older men. But, I shook it off and thought I was being too judge-y. He was quiet, and no one came after 11pm. He communicated throughout his stay as to how great the place was and thanking me for my hospitality.
After he left, when I went in to clean, I found oil/grease all over every floor of the unit, which took a couple hours to clean. I also found 2 sets of white sheets and white duvet cover completely stained with oil and dirt, and it smelling like Chinese food. I quickly found in the kitchen a half bottle of Canola oil.
I decided not to make a claim to damages, but I did write him a review and presented just the facts as I did above. Gave him 5 stars for communication, 2 for cleanliness and 3 observance of house rules. He left me a very nice review. Well once he read mine, he messaged me to tell me how petty the review was and he left me a nice review so I should have done the same and reached out to him privately. He also wrote that he could revise his review and comment on how he can hear my dogs barking and that he was locked out for an hour (lie - it was 6 minutes).
Should I have handled this differently? I am curious to hear how others would have handled this situation.