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I called in about this last week. The CS agent confirmed they got rid of the three questions. He said we could confirm trip details after the reservation is made. So now “Instant” is less instant because you have to chase the guest down to answer questions about their trip info.
You can still edit the Instant Book standard message, but the character limit is too short to include much in the way of questions.
I was sad about this, too. I felt like a fairytale bridge troll with my “you must answer me these questions three”. Guests hardly ever answered them, though. The format made it easy for them to miss.
I do wish there had been some sort of notice to hosts that the questions were no longer going out. It made me slightly annoyed with the guests, when I should have been very annoyed with Airbnb. Oh! Maybe that’s why there was no notice…
I used a pre check in survey to gather all my info after booking. Saved tons of back and forth. That may be helpful for anyone dealing with this issue.
I could never get guests to answer my IB questions or I’d get 1-word answers like “wedding.” I started using SmartBnB a few months ago and really like it’s automated messages. So, I can send guests a longer message with questions when they book and send another message with check-in details and a reminder of house rules shortly before their arrival.