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Automated appraisals


#1

This summer I have hosted quite a few times with 5,star ratings - however one recent rwview although giving 5,star for each section comes out as 4.9 ? Lol
Another issue Airbnb say ‘I have to work on’ is an I correect address which came about as one guest missed the house by a few meters due to his sat nav lol - my listing address is correct gives post code, name and exact location - what is there to ‘work on’?
Also I refused one last minute guest as I ask people to contact me first, basically they had no previous feedback and their photo was taken in dubious circumstances by the look of it- so Airbnb dropped me a few percent because of this - anyone else have had theses type of issues?


#2

Yes I have, for example the address one, the guest made the error, my address is 100% correct yet Airbnb allowed her accuracy ding and misleading review to remain. Airbnb do not concern themselves with the accuracy of reviews.


#3

Can you prove this is the case? Do you have IB on or off??


#4

I ask guests to contact me prior to booking - Airbnb dropped me a few percent as they said (auto mode) I refused a guest


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