I’ve been lurking around this site for a few months now - what a great resource of information! I had a situation occur and thought I’d share it with this group so you can double check things on your end.
This past Friday (5/25) I received an instant book on for a weekend that was ALREADY booked. Long story short, my calendar sync from VRBO & HA isn’t “holding” the block. It has been working beautifully for months but just stopped. If I do a manual calendar sync, my calendar shows the blocked reservations BUT THEN the block disappears and my calendar is again open within the hour.
I’ve already re-linked the calendars, same problem. I then manually blocked those reserved dates in the AirBNB calendar - those DATE BLOCKS disappeared too!
After about 3 phone calls, and even having a customer service rep ‘block’ dates for me, the calendar block continues to disappear after a little while. Yes, a ticket has been opened. I’ve had to snooze my calendar awaiting resolution from AirBnB. Strangely, the date blocks for reservations from Bookingdotcom is working fine.
If this becomes a long term issue, I may have to figure out a work around using the bookingdotcom calendar - but just a heads up to everyone to double check a couple of upcoming reservations. And if you are having, or had, this same issue, I’d love to hear from you!