Yes. In addition to guests who have questions I had a situation this week where someone wanted an early check in time. When the request came through there was a notification attached to it that said I was getting this notification because the guest wanted check in outside of my normal hours.
Unfortunately it was after midnight and I was looking at the request on my phone. So I approved her and then told her check in was at 3 and the room wouldn’t be ready until then and I had an appointment at her requested arrival time. I’m sure she must have thought I was a complete nitwit.
I made up for it the next day when I was able to get the room turned over before noon and sent her a nice note telling her she could check in as soon as she got to town.