I think I posted to this thread before but a recent booking spurred me to post again,
In summary while I started on AirBnB in the last year most of my booking are from BDC. I assume it’s the same world-wide but unlike AirBnB they charge me the commission so for the same daily rate I receive about 17% less. I have thought about cranking the room rates up on BDC to take that into account but I am concerned about reduced revenue given my current daily rate is at the upper end. I am offering a two bedroom 1.5 bathroom self-contained apartment that can sleep 4 (1 queen and 2 singles) so my room rate is not always comparable to a hotel. Anyway I have heard that AirBnB might move to a similar model because their guests are getting stung with wii the additional charges they incur over and above the basic room rate and cleaing.
Things that do annoy me about BDC are
- you can’t describe your place - you just enter a bunch of faciliities and they create the copy (well I could not see how you could create your own copy)
- you can’t respond to guests reviews if they just leave a score. For example I just had a guest check out and their score summary was
8.0 - Very Good. But in the summary
## Staff 7.5 ( I never met the guest and I even offered an early checkin so I don’t know why it’s not higher. And my comms was always within an hour response)
## Cleanliness 7.5 (no comment for areas of improvement so I can pass that on to the cleaners)
## Location 10
## Facilities 10
## Comfort 10
## Value for money 7.5
And since they provided no comments I can’t respond publicly though I could email him.
So if you treat them more like a hotel than hosting somebody in your own home (which is where BnB came from) then that will set your expectations appropriately