With a growing variety of cleaning services and many hosts, including myself, struggling to manage cleaning quality and/or cleaners, I thought I’d start an open list of what are the cleaning services and apps out there (at least the ones I’ve used) and what’s my and everyone else’s impressions of them. For example, how suitable is the app for finding good cleaners specifically for our niche of short-term property rentals? What did you find worked and what was missing from it for you and your cleaners? Please feel free to contribute your opinion and add anything new you come across. A few notes and disclaimers:
This is not meant to be a list of tips on how to train and communicate with cleaners better. I’m also not looking to start a list of local brick-and-mortar cleaning businesses with whom most clients communicate via text, phone or in person. It’s specifically for apps and services that offer a web interface to book and manage cleaning of short-term rental properties mostly remotely.
Please be sensitive to not use this post for blunt and direct advertising. I didn’t start it to promote any one particular company. I simply want to exchange thoughts, ideas and learn about possible new resources and apps from others. So if you have an app or service to recommend, please share what you think of it and add your opinions of why you like or dislike it etc.
Handy [mobile app and desktop interface] - love the ability to schedule remotely and almost last minute - a day or sometimes as soon as 6 hours in advance. However, the cleaners are a hit and miss. And most times they are not familiar with the specifics of cleaning a short-term rental, so I’ve had to explain and train them additionally or ask for extra tasks such as laundry or doing dishes. Their pricing in my area is very good though and lower than the quotes I’ve gotten from specialized cleaning companies.
Properly [mobile app only] - it seems I can use it to manage cleaners but not to find and schedule new cleaners or pay my existing cleaners. I love the idea of the app since they focus not only on helping hosts manage people and staff, but also on managing the quality of the work. However the app interface is not very user-friendly and my guess is even if I and my cleaners begin using it, we will not last very long with it… simply because of the administrative burden I feel I’ll have if I must click through multiple screens to upload photos and create many checklist items etc… Perhaps other hosts have had better success with it. In all honestly I have not really used it, but that is my first impression understanding of the app.