We all come here to complain about bad guests and unfortunate situations that arise in hosting. At the risk of being seen as a Pollyanna, and to ensure I can remember the good some day when I’m feeling burnt out, I’d like to share some of the nice things guests have done.
One group of guests left a brand new box fan. I wasn’t sure if it was mine (because I have some exactly like it) because I didn’t remember placing one at that listing. I messaged the guests and asked if it was theirs. They said it was. I was quite dismayed, thinking they were too warm—the house has central air conditioning, plus ceiling fans in both bedrooms and the living room, and I tell the guests to set the thermostat to their liking. But no, the guest assured me, they bought it for the white noise it provided. Since the house could not be in a quieter neighborhood (the property adjoins a nursing home and the neighbors on either side are octogenarians), I can only assume someone in their group was a loud snorer. They told me to keep the fan—they would need it on their next visit! By the way, it’s in the house manual that I can provide fans and supplemental space heaters, if the guests desire them and let me know.
One group of five women left me a gift basket with a towel set, scented candle, creams and lotions—all full size items, not samples—nicely wrapped up in cellophane and tied with a ribbon and accompanied by a thank you card they had all signed and written compliments to the listing on. I opened the gift and divided the items with my cleaner.
One man left me a new shower squeegee! It was exactly like the one I had. He wrote me a thank you note and said he noticed the squeegee was worn out and thought he would replace it for me. I was amazed, grateful, and embarrassed all at the same time—embarrassed that I had not noticed it needed replacing. We don’t use the squeegee when cleaning; we use microfiber cloths to clean the glass shower doors, so I had not noticed it needed to be replaced.
Remember the guest I was upset about who dyed her hair purple and stained my tub, etc? The next guests to stay In that house left me a $40 cash tip and a lovely thank you note! I split the money with the cleaner and we were both thrilled!
So far, the good guests have balanced out the ones who have ruined things and been PITAs.
What experiences have y’all had?