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I just went to check my log-in history and they have changed the “Account” page on desktop. Under “Log-in and Security”, the only options are changing password and deleting your account, no log-in history.
Their Help pages say to click on log-in history, but it no longer exists under “Account”.
I just messaged Airbnb about it. CS rep said it’s gone since the most recent update and that the tech team is “working on it”. But the update happened awhile ago now, and this is a major security glitch.
I checked the Android app and there’s no login history, just a very basic ‘device history’. The 2FA options are also quite limited, with no support for an authenticator app. Maybe it’s designed that way so they can blame your co-host or employee if someone changes your minimum stay settings just to boost bookings 
. That’s just a candid hypothesis about Airbnb - though BDC is doing it proactively, so why not? Times of war…
And when governments need an easy way to intercept, guess who steps in? The more ‘flexible’actors, of course.
Thank you, Rolf. I don’t use the app, just desktop.
This is a prime example of Airbnb moving something without bothering to tell us where they’ve moved it to and not updating their help pages to reflect the change.
It never would have occurred to me to look under “Activity”.
@Rolf Well, I just checked under “Activity” and there is nothing there regarding Log-in history. All it shows is actual activity, like changing something on your calendar, answering a message, accepting a booking, etc.
Oh. What is login history then?
It shows every time you logged onto the site, the date and time, device, and place from where you logged in.
It doesn’t go back in history forever but shows at least half a dozen most recent log- ins.
It’s how you can catch a scammer who has managed some way to get into your account.
It’s not something I’m normally used to checking, but I got an Airbnb email saying there was a log-in from a new place and device a few days ago- the new place is no surprise, as I’m in Canada right now, whereas I normally log in from my place in Mexico on my laptop, but I just didn’t remember logging onto the site on my phone on that date, so I wanted to check on the device and make sure it was my phone.
And also without telling their poorly-trained, poorly-informed and (I assume) poorly-paid customer-service agents
Yes, that is usually the case.
The rep who responded to my question actually wasn’t bad. She didn’t copy and paste any of the usual “We so appreciate all the care and effort you Superhosts put in…” platitudes, nor any useless links to help pages.
She just said she looked and indeed the device/log-in history was gone, and checked with her supervisor and found out it disappeared with the most recent update.
When I then asked her to please report this to the tech team, that getting rid of it was a security issue for hosts, she said they were already aware of it and working on it.
Whether that is true or not is a different story. How difficult can it be for the techies to put it back? Seems like it would be a pretty quick and simple thing to do.
She only said that because she, her supervisor and her knowledgeable had not been informed of its new location in the menu tree. My point was exactly that – the coders had failed to tell the “poorly informed” CS reps.
There is no “new location”- the device/log-in history is completely gone. You must have missed reading my post upthread that Rolf saying it was under “Activity” is not correct.
