Did anyone else notice that Airbnb was offering hosts the ability to remind your past guest to leave a review in your own writing (once you’ve written them a review)? It was only available for the past few weeks. Well, it went away and I asked airbnb today why, and here’s their response:
“We’re constantly evolving and I believe it was just a test to see how well it worked. I’m unable to see the results of the test but the option has been removed. It’s always possible we’ll bring it back in the future though.”
I found it a great opportunity to let them know you just left them a 5 star review. It seemed to have a positive impact on the reviews we were getting back.
Just passing this on in case any other hosts were wondering the same thing.