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Airbnb took my money from my account and I haven't got reservation!

I booked a suite in Malta but I haven’t got reservation. I haven’t got money on my account and I haven’t got reservation on my profile on Airbnb. What to do? Am I reclaim money? What should I do? I wrote a million e-mails but no one answered:(

Call them or talk to them on Twitter, they usually respond fairly quickly there.

i’ve got the same issue. I contacted them on twitter and got response. Still waiting for them to check.
Does your problem solve ?

I wonder if it is a stolen card number?

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