Hi there fellow hosts. My query is regarding security deposits. I only recently introduced a minimal $200 security deposit, which I have called my “BBQ and bin bond”. My rules state that if guests fail to clean the BBQ I will charge them $100 and if they fail to bag their rubbish properly, again I will charge them $100. So far I have failed to claim anything, however I emailed Airbnb as I couldn’t tell by looking at my reservations which bookings had paid the $200 security deposit and which ones hadn’t. I then find out that in fact nobody actually pays a security deposit. It’s only if I make a claim they will then claim from the guest.
Airbnb called me back and explained this. Now I probably should have known this if I had read up on it. I mistakenly assumed if you say you charge a security deposit then the guest actually pays a security deposit. I asked the guy from Airbnb what is the difference between charging a security deposit and not charging a security deposit and he finally conceded there was no difference. So I’m asking; what is the point in putting a security deposit in your listing?