Have you all heard about the new restaurant reservation feature?
I thought it was pretty funny that it was started because the Director of Trips couldn’t figure out how to call a restaurant that his host recommended. Doesn’t he know how to use the Guidebook?
Anyway, my husband and I couldn’t figure out how to access the new restaurant reservation feature. I called Airbnb to ask. The customer service representative knew nothing. He said that someone from the Experiences Team would call me back within a couple of hours. Their customer service team is astounding in its incompetence.