Airbnb is having a breakdown? All the pictures are gone. Anyone else?

I hadn’t logged out, but i got that pop up box on my dashboard and couldn’t do anything until i accepted it.

I had a quick skim, and yes, the dates were old.

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:rofl:

I’ve never heard it put that way, I love it.

Ah ok. So this is the thing they announced before but it takes effect today?

I just logged out and then back in but still didn’t get the pop-up. I suppose I’m immune and can just cancel guests willy-nilly now. :upside_down_face:

Or more likely I just don’t remember getting it and agreeing to it. But it’s odd the dates are not different, right?

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If you have Yale or other smart locks integrated with your Airbnb bookings, you may wish to check your settings. A host on a different forum said her guest booked & immediately received the code. She sends code the day of check-in. Something in the integration settings changed seemingly with this upgrade.

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I am devastated!
Business is shot for 5 days !
I thought it is me doing some wrong , called to customer service several time a CC day - none!! Nobody can answer why they suspend my 4 listings.
One team girl try to help to clear blocked days by “choose” and “available” buttons.
Did not help.

At list it shot for three months ( how long is availability to book )…

I feel like a death in family.
I am trying to list it on other local places…

I never been such humiliated: just shot and no even try to say why!

I am glad I didn’t put my code in guest book or something. I always text the code to them when they arrive to my door.
I found sometimes Airbnb removing my instant booking requirements (Government issued ids, profile photo, etc.). I have to constantly check to make sure they are there!

OMG, not another update!!! :face_with_spiral_eyes::woman_facepalming:

MAYBE you want to start a new thread on this topic for help

and another host said that a canceled booking was given access

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perhaps start a new thread and explain yourself clearly, this thread is about a recent update that was done to the platform.

Wait, what exactly are the new terms you are referring to and that you don’t agree with? No one specified any details in this rather confusing thread.

New terms as of 22 August has to do with charging hosts money for canceling guests.


https://www.airbnb.com › help › article › host-cancellat…

Yikes, not sure how I missed that. We have never canceled a guest for no good reason (or really ever for that matter) but that is a little intimidating. Apparently there was already a $50-100 fee for canceling without a proven valid reason, but now it is 10-50%. We knew there were penalties but the charge is much steeper.

However, if you explain to the guest and they agree to cancel themselves then a host cannot be held responsible even if it was their idea. We have had a couple guests (not sure which if any were from AirBnB) who we found belligerent and uncooperative by phone when we called to do our follow-up and confirmation within a week before arrival. We do reserve the right that any guest with an uncooperative or nasty attitude should cancel or be canceled. After all, AirBnB is a mutual arrangement, not a matter of “the customer (guest) is always right”. In those cases of course we provided a full refund, but a host should never be forced to take a guest they feel will be noncompliant, difficult, demanding or unreasonable before even arriving.

My 2nd Air got sold in a day and I ended up having to cancel a couple guests, think I got hit with $50, but that was 3 years ago.