I’m from Sydney and I just want to see if anyone in Sydney/Australia has created a “guest blacklist” of some sort? I’m asking because I don’t believe the review system is adequate and believe we need something like a google spreadsheet for all hosts in Sydney/Australia to put in guests. i.e. those guests who lies to your face when you ask them if there is any issues or things to address to make their stay a more enjoyable one and they tell you that everything is great. They then give you either a bad review or bad ratings OR BOTH! To me these guests are the worse as you couldn’t improve their experience because they kept it to themselves and risk getting you delisted by giving you bad ratings and losing money because of something you had no control with or something you weren’t aware off.
I’m a good host who focuses on communication and hope my guest does the same so it’s annoying to work your butt off for the guest and expect a good review at the end and being disappointed.
There are also those cases where you can’t really be too truthful in your responses in case you come off too defensive so this is a good way to prevent other hosts from getting a similar guest. I’m happy to start one if none is in existence if people would like me to share the file via Google