Airbnb help for guests who got cancelled on by a host

Airbnb is now messaging hosts to help rebook guests who had a cancellation or other issue with another host.

In this case, I raised my rates by 50% and the guest still booked. I’m not sure when they started contacting hosts to re-accommodate guests, but I wish they had done this earlier. I got no such messages in 2021 and 2022, when I hosted a lot of people who got cancelled on by other hosts.

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Let us know if they do in fact turn out to be responsible and respectful guests. I have to say, I don’t necessarily trust Airbnb.

I’ve been seeing quite a few guest posts lately about them being cancelled on last minute, or arriving to a horrid, inaccurately described place and Airbnb not helping them at all, so maybe Air has taken notice of the bad publicity and now making more of an effort to rehome guests.

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They were fine. I do have my ways into turning them responsible and respectful. It works most of the time.

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It seems to me they have done this in the past, a few years ago (before Covid). From what I remember, there’s no way to tell why the guest is being relocated. It can go both ways, guest issue or host issue, but they’re not going to tell you. The guest could easily be the issue and the host refused entry.

Unless more info is provided by Air, I would be quite reluctant to do this. Maybe I’m just jaded in my old age.

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