I am part of a group of hosts that have raised concerns regarding Airbnb’s introduction of the free 48 hour cancellation, both because no meaning analysis has been carried out on the impact for hosts and because of safety concerns.
Today Airbnb have announced…
"Before the change goes into effect, we’ll share more about what we’re doing to address your concerns, particularly around protecting your listing details from being shared with guests who cancel. But for now, we’d like to clear up some confusion and help you better understand the new policy and how it will benefit the whole community:
Here’s how the new grace period policy will work
Guests must cancel within 48 hours after booking and can only cancel if their check-in date is 14+ days away.
To prevent abuse, guests are limited to three fully refunded cancellations a year.
To make sure guests are not making multiple bookings and then cancelling, any booking made by a guest when they already have an active booking for those dates will not be covered under our grace period policy.
It is good to see they have recognised some concerns and responded promptly. I can only think this is because there has been a massive backlash.