I got a message from a guest who is arriving next week. He sent me a message that said Thanks for that info. Below it was an answer from airbnb which included parts of my listing. When did airbnb bots start answering my guests’ questions?
??? Weird indeed. So you never got a message yourself from the guest with his question? Is it possible the guest sent his question via the messaging to CS, by mistake, instead of you?
This is the message the guest sent. This is what airbnb AI assistant sent the guest.
Thanks for that Denise. How far is the Farmhouse from where we will be staying?
Message from Responding to John
Responding to John5:57 PM
Not included:
Wifi
Details from the host:
“…NO PETS and NO WIFI. WIFI access is…”
Check these details in [Amenities]