Unbelievable. Looking at my listing I noticed Air had ,without notifying me and without my permission ,added a prominent statement. " This home is a 14 minute walk to XYZ lake. " What the hell? First of all by mentioning XYZ lake ( obviously not its real name) this IDs its exact address! We are in a rural area on private roads and there is only one dwelling ( mine) on the little 2 acre lake. IDing the addy endangers me and invites local trespassers . Second, it is actually only a 2 minute walk to the lake! So I figured some bright young thing had the idea to tell customers by AI just exactly how far properties are from Lake fronts. ( Because obviously the hosts lie right? ) So I called Host Customer Service and the usual silliness ensued. The woman ended up telling me I had to remove my lakeside/water view Category 
and only then 5 or 6 days later, they would remove the dangerous ( and wrong ) sentence! I asked why I had to remove my category and she never would tell me , just directed to a website outside Air to change it. Never an apology of course. I felt like Alice in Wonderland but finally decided it must have been some experiment I was the lucky beneficiary of and the only way to get the sentence out was to remove the category so I just did it. Well today is the end of the 6th day and guess what ? Sentence is still there. Yes,Ill wait another couple of days & escalate to a supervisor â if I can 
-- but what in the world??? BTW, I have 20 reviews, all 5 star
@Dreamy Is your property in EU, by any chance? I didnât look too deeply into my previous emails from them, but they announced last year that they had to comply with certain regulations. Perhaps these regulations, since they govern the same market aspects:
So, in my area, they previously announced their intention to display much more information about properties on the platform than hosts are willing to share. When combined with the Categories and how each category is defined, this can lead to some strange resultsâŚ
Late edit: I found your property, and you are absolutely right to be cautious about fully exposing this sweet nest, which stands alone in the wild. You are not in the EU but in Florida, so my reasoning above does not apply to you at all. Maybe they confused the continentsâŚ
Thanks Ola! Come visit 
. Im just gonna wait a few more days and see if the address reveal disappearsâŚIm guessing this is some kind of AI Airbnb experiment and I was one of its âluckyâ recipients , because I looked at other waterfront/ lakefront properties locally and didnt see any other such inserts
You can move the âpinâ for your location. Perhaps that will help?
If you happen to have both a paddleboard and a mountain bike by accident, Iâll make an effort to find a free flight and definitely come. But you might have to keep me for a year, until I finish photographing all the creatures in the nature reserves around 
I noticed you have a âVerified location badgeâ which should be due to something you provided to the platform⌠Maybe a document containing an address⌠I had a similar problem in the past due to our local administration inability of properly mapping and naming a relatively new city.
âYou can only edit your listing address before you accept your first booking. Once guests have stayed there, or if you have an upcoming reservation, youâll need to [contact us] to change it. (/help/article/1336).â
When you already have 20 reviews you can only say 
or remove/reset property.
Is contacting airbnb not possible? Seems an easy solution.
It may not be ideal. But you can just make a copy of your current listing, make the changes you want. Delist the current one and make the new copy live. You may lose review score on the first unit. But you still have good reviews as a host. Shouldnât impact much. If they ever fix the first listing, you can switch back. Worth a shot. I have done this for various reasons and it doesnât seem to impact bookings. You may even get a ânewâ badge for awhile.
Just wanted to update. Hereâs the bottom line, after several more tortured calls. Host support finally told me it was NOT possible to remove their AI generated statement on my listing " This home is a 14 minute walk from XYZ lake" , a statement which reveals my actual address to anyone who cares to look . (Though the statement is actually wrong as I am 2 minutes from the lake but whether 14 minutes or 2 , it reveals the actual physical location of the home. Why? Because it is the ONLY house on the lake. ) I asked why it couldnât and they said it was because it was " system generated". The nice support rep said they could , however, send me a form and I could provide "feedback " to the AI team for their info 
.!!! Ridiculous! I feel sorry for the reps who are trained to repeat no, no, no, no over and over and over. Im so mad I put my listing on hold. Yes, I realize this is a first world problem in a scary world ( thank you 
Trump Musk Vance et al.) but itâs the principle of the thing!
Please DO provide that feedback.
Thanks James.I might try it
@Dreamy Thereâs something I donât understand here. Donât you say in your ad that your place is on the lake? (Or a 2 minute walk) Isnât that one of the selling points of your listing, a reason why people would book there?
If so, how does the auto-generated sentence jeopardize your security anymore than what you already advertise? How would it be more likely that youâd get trespassers or that people would figure out that you are the only home near the lake, that they wouldnât be able to figure out just by reading the listing content you yourself provide?
Hi Muddy. Yes I say I am lakeside or waterside whatever the category is & I show photos of water. What I do not do is ID the NAME of the water body. Airbnb did that. I just say Im in a rural area , mile on a dirt road etc. It was AIRBNB that gave people the name of the lake that has been wholly on private property since the 1930s. So if I had a place in NYC and say Im a short distance from Central Park, as you know , that could be thousands of addresses. So I only said in rural area by small lake. When AIR without my permission or even telling me they were gonna do it, idâed the little lake they disclosed my actual address which I never had. All you have to do is google it , and youâll get there easily onto private property and to my little house which is the only house on the lake. That air said it was s fourteen minute walk just added insult to injury. They ID the lake by name & get the distance of the walk from the house wrong . Im in a bright red state in a super bright red rural county and I dont want trespassers, hunters or Looky Loos
Thanks for clarifying. But while Airbnb doesnât give the exact adtess before a booking is confirmed, they do put a pin on the map in the general location. Wouldnât that make it obvious to guests the lake you are on, or are there a bunch of lakes in the area?
I had Airbnb put âDedicated Workspaceâ as a highlight at the top of my listing. I did have it checked in the amenities section , because there is a built-in counter in my guest room, and a chair, where guests can sit at their laptop. But while my Wifi is normally fine, I live where infrastructure isnât the best, and the Wifi can sometimes go out or get weak, or the electricity can go out. So I am not trying to market to digital nomads.
I had to remove âdedicated workspaceâ from my amenities list to get that highlight at the top of my listing to disappear.
So guess what? Airbnb then put âFree Parkingâ at the top of my listing. I have been hosting since 2016 and 90% of my guests fly to the city an hour from me and take the bus to my town. I have had a total of 4 guests in all these years who have renteda car and not one guest has driven here in their own car.
Airbnb needs to stop with these stupid algorithms that add things to our listings without our permission. In your case, itâs a security issue, in my case, they highlight things they ignorantly think are important to all guests, which arenât important at all to the guests I want or who my place attracts.
Thatâs what I was thinking from the beginning. @Dreamy must have used the approximate location pin to give guests a rough idea where they are located.
Unless there are many tiny lakes just around it might make sense to use the approximate location but if it is kind of obvious to anyone who can just look at the map on Airbnb to see which lake you are closest to, itâs kind of useless to use the approximate location.
Might as well use the exact location so the AI âshouldâ take your proper distance to the lake. If this actually would work - only god knows but since your massive efforts have not been fruitful to this point, I would try it.
Unless, there is a high risk of attracting unwanted guests but I suppose that most guests do want to know up front where exactly youâre located. We didnât even realize that when we started on BDC, that they would literally post our address right below the listing title.
Yes, there are a bunch of small lakes in the area. So the pin they had before made what lake it was ambiguous. Oh, I can see the âfree parking 'â would be annoying in your case
Hi yes there are several small lakes in the area-- farm ponds many of them. And unfortunately there is the risk of attracting unwanted guests. Sigh. Im really a private person. Maybe Airbnb has never been right for me .
I understand but, yes, I donât think you can really maintain your privacy when running a business that serves the public like Airbnb.
Since itâs a lake on your private property it may be possible for you to rename it and/or change the name of it or just have the name of it completely removed on Google maps (which is what Airbnb uses for their info and maps). Iâm not exactly sure how that might help but I understand that the name âGulf of Mexicoâ is now available if you do decide to consider a new name for it
However, the easiest solution is likely removing the âlakesideâ category from your listing. Just donât say that youâre lakeside or whatever because that is what is triggering the AI generated statement. You could still mention the water in your listing and even include the photos of it but donât officially mention that youâre lakeside. I had a similar scenario that @muddy describes and removing the checkmark next to the âamenityâ also removed the AI generated statement at the top of the listing.
I agree wholeheartedly.
But Iâd like to hear from other hosts who are running STR businesses without revealing their exact location.
We make three or four annual trips staying in STR rentals - usually those advertised on Airbnb. We always stay in places that we can suss out on Google Maps (to see the area, the neighbourhood etc.) so need the address.
So we wouldnât book anywhere without knowing the exact address.
My exact address would be totally useless to you as a guest. Or to anyone else trying to find my house. None of the house numbers go in any discernible order here and while I do have an official address, my little road doesnât even have a name and there is no street sign.
I send guests my hand-drawn map and whatsapp them my location pin.