Air B&B is leaving their super hosts out to dry! There is no longer a “partnership” situation

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@Heather_Joy I have to say I think some other posters have been a bit harsh and judgmental with you here.

What you are dealing with is Airbnb’s often senseless handling of things. Yes, it is considered a no-no for a guest’s privacy to be violated. But you knew that, the overzealous home-owner didn’t, nor did they clear it with you, the guest had no intention to destroy your accounts, and made that known to Airbnb.

So if you were dealing with a platform that had good and sensible customer support, this wouldn’t have happened. But it’s Airbnb, whose responses to issues often are senseless, don’t take all the factors into account, and aren’t generally host-friendly.

Sorry this happened to you.

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What happens to future stays that were booked prior to listings being deactivated by Abnb?

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I’m not giving anyone a hard time that is trying to help. You are doing a lot of things on here… Trying to help is not one of them. Numerous times I said I know that the host should not of enter the property. Numerous times I mentioned that I told the hostess. We can only do the best we can with the tools we have. You clearly have a lot of time on your hands to attack others. Please stop responding to my posts if you’re not going to help and it’s quite clear that you’re not. Being rude and obnoxious to people is not a help. Perhaps you should try kindness on for a while.

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Thank you so much. I appreciate your concerns and your kindness. It truly has struck me as odd. I’ve always been conscientious. I’ve always tried to do the right thing simply because it’s the right thing to do. This happened. I had no control over it. I had no idea that this host would enter. I didn’t think I had explained things to him properly. Unfortunately it did happen and now I’m trying to deal with it the best that I know how. Like I said, my two listings are not impacted because they were on two different platforms, it is the listings of other people that I was really trying to help. It appears As though people think I was just making a boatload of money off these people. They have no idea who I am or what type of person I am. I have donated my homes to Make-A-Wish foundation, and cancer benefits repeatedly… I was truly trying to help these other homeowners. Perhaps my lack of knowledge I’m putting them all on my account but paying to their accounts was not the best course of action. I’m trying to help these people set up their own accounts at this time… I truly was trying to do a good deed… Most people have been helpful and kind… It was a rookie mistake… We are paying for it… And I’m just trying to book a stay to go see my son at this point. I will probably just do it through a friends account because in this crazy world, all we can do is all we can do. Thank you again

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Thank you… That certainly is sound advice. I really thought that all of my cohost understood, but I never explained the significance of what could happen, I guess I didn’t do enough research on my own end And quite frankly never realized they could take it to this level. No I don’t like that they shut down the listings… No I don’t like that I can’t even book as a traveler, but most of all I don’t like the lack of communication on their end. Yes I know I got quite lengthy… It’s my first time on this format. I think I just wanted to have all the details in there and even then I missed, but What you are saying makes perfect sense. My correspondence with Airbnb has mostly been by phone, So no lengthy messages on that front … The guest corresponded with Airbnb both in messages, emails and I phone. I do have to say I admire that this guest made these efforts and was quite surprised himself at the outcome. Call it contrition… I still think that it was kind for him to do that because he didn’t have to.

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I know you feel attacked but you keep posting things that invite more scrutiny. Booking through a friend’s account is a “third party booking.” It’s a violation of Airbnb policy and though some hosts here are fine with it, many are not.

We want people to feel welcome here and everyone who posts is basically volunteering their time. But when hosts here see a fellow host who seems to not know what they are doing, we can be pretty harsh.

I suggest you read as much as you can here on the forum and don’t respond to everything you read. I’m going to close this thread now because the original issue seems to be resolved.

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