Hi AirBnB hosts,
I am flummoxed, and not sure how to proceed. I am a brand new host with a sweet garden cottage listed. My very first guest stayed a week, wanted complete privacy and so that is what I provided to her. After she left, the house is trashed… I had to repaint teh walls, sand my deck and wood patio furniture, trow away and replace sheets, towels, a blanket and a comforter. The scariest part is that she left a bottle of urine! (bathroom is in a separate building as advertised), AND there is blood all over the bedspread (no violence suspected).
As a brand new host, I have no reviews and do not want to start with a retaliated bad one if I try to keep her meager deposit or give her a horrible review, BUT, I don’t want others to ever have the misfortune to host for her either…
Any advice is very welcomed!!