I got some super helpful replies on my other post so here is one more.
I got an instabook from a Chinese student for a weekend January. After booking he sent me a message and said he was coming into town for an event at one of the major sports venues in my city. He said that he bought a ticket for it online, but they have to mail it to him, but he won’t be in China the week of the event because he’d be in the U.S. so he wanted to know if he could have it sent to my house.
I pushed back and asked him if he is 100% sure that he can’t get an e-version of the ticket because I don’t want to be responsible for any guests’ mail or packages. For the venue/event he is attending I know for a fact that they offer Flash Seats and stuff like that, or the ability to login online and print rather than having them mailed.
He replied and said that he is sure that he can’t get an online version and was super pushy, which left me in the awkward position of either saying no and looking mean or accommodating him so…now I have to look out for mail in January that is for this guy and put it to the side for him. Had he asked all this before booking I would have declined the booking but he booked and then asked. Also, there is probably some language barrier issues here too, where maybe he didn’t understand what I mean about asking if there’s an electronic version of the tickets or whatever. I did make it clear to him that I am not responsible if I don’t receive his mail.
I know that in the future I can just say no to this. I swear I am not a pushover but I sure feel like one today between the early arrival guest and now this other thing.
If you have dealt with this, how would you respond?