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This is about a guest who has been banned for life from Airbnb. Repeated attempts by him to find out why went unanswered. He tracks this down to leaving reviews for the host on other travel sites.
I feel for him, actually. If you book a multi-night stay anywhere, you would not be expected to have to get out of the space during the day so the hosts can conduct other business there. That’s completely unreasonable.
And I also agree with him that there should be a system of Due Process when banned. I remember the confusion and hurt that was evident in posts on this forum by hosts that were banned and they didn’t know why and couldn’t get Airbnb to talk to them about it.
But you can’t be sure that that is what it is about? Maybe it’s something else? In any case there should be some way to appeal their decision. It’s a basic tenet in the US, since the McCarthy era, that you have the right to be faced by your accusers. Airbnb seems to set this back.
I think it’s probably a good thing that for either a host or a guest you write your review in the time permitted and use the Airbnb system. Not a good thing if you go on other media badmouthing a guest or host after the Airbnb reviews have been published.