@WarrenSykes This is a serious concern and I came across on the official Airbnb community forum yesterday with the exact quotes from Airbnb T&C. Maybe it was you, I’m not sure. There was anyone to answer there.
As a multiple unit manager like you, I have been developing a tool called Your Porter App. Due this concerns, we built the integration with Airbnb on iCal links, which is 100% official to sync with 3rd parties. In that case, it is possible to manage multiple listings without sharing your Airbnb credentials, where we get your reservation details alternatively through iCal links.
You can still automate email and text messages to your guests, preview all the reservations from different accounts on a single timeline & multi-calendar and inform your teammates regularly about daily tasks like cleaning, check-in etc… All the Airbnb messaging and unified inbox features which requires Airbnb credentials are available and optional at Your Porter App.
When we started this journey with my partner, we thought only few hosts would be willing to share their Airbnb credentials, so preferred another way of integration. Through this journey, our users’ feedback leads us to make Airbnb API integration possible with many features. But it is completely optional. We had plenty of users, who just prefer to automate emails, send WhatsApp messages and use multi-calendar for syncing availabilities on different platforms.
Pierre-Camille and Amiad have mentioned about all details and consequences about reaching Airbnb API indirectly. This is also very similar to what we have been doing. I would not say go ahead, it is official for now.
In the last Airbnb Open in LA, Airbnb Vacation Managers Team was very willing to open their API to new partners and they were expanding quickly. Another 20 companies were boarding at that time. I’m sure we will hear more new stories about public API of Airbnb, since they already define them as a platform. And a platform needs to have a good connectivity with other “platforms”
I do not know your exact use-case for a property management software, but if you are managing multiple accounts from your computer or app, you are already doing quite similar operations to what our app does, which is only a little bit slower though.
Thank you for bringing this topic to the world of unofficial Airbnb API using tools’ world.