This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
Why are you even considering a “less than 5” rating for something that does not cause damage or create extra work? That’s my issue. You appear to want to punish them for being messy – even if the mess creates no damage and a negligible less than five minutes work.
Overly strict reviews are seen by the public as unfair, and that’s bad for the brand, and anything that’s bad for the brand is bad for all hosts.
I was asking for an opinion, you still don’t get it! I wanted to know what others thought of how to review. If you are a slob, give them a 5. If you are perfect in every way, give them a 5!
You go! Yey for Sparky!!! Learned so much from you…thanks for coming out.
I see quite a large gap between being annoyed and making someone’s blood boil. I don’t want to split hairs but maybe this could be also some language barrier issue or even regional use of certain language.
We have plenty of guests who are able to leave a perfectly clean mirror behind while others seem to empty their toothpaste tube onto the mirror.
Mentioning toothpaste splatters along with an overall mess that these guests apparently left behind just paints a better picture in my opinion and doesn’t necessarily mean that the host cannot handle additional mirror cleaning.
Just a matter of perspective and hence the host’s question I assume.
So here’s an analogy to what the OP was asking that it seems many here have misconstrued.
Let’s say you order an item online. You notice that it has a small stain on it somewhere, or some sort of flaw. Maybe it’s a different color than what you ordered. It’s not a big deal, it doesn’t affect the function of the item, or the aesthetics, maybe you even like the wrong color they sent. It’s not something that really upsets you and it’s not worth the hassle of sending it back.
But when you go to review that item, are you going to give it a 5/5?