Wooo - I got my Airbnb review number 1000 today

Still not a superhost, but slowly getting there with 77% 5 star reviews the last year.

I’m just annoyed with the 99% commitment rate (we had to cancel 1 booking due to some unexpected problems ), which means I must wait one whole year to become a superhost (given I’ll be able to rise the share of 5 star reviews from 77% to 80%…

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Well done for hosting 1000 guests - that’s some commitment. How many places do you have?

I really wouldn’t worry about Superhost status. It’s the reviews that get you the booking,

Thanks. I have one apartment I’m renting “full time” as well as one and sometimes two rooms in my own apartment for rent.

That’s pretty impressive, especially after 1000 reviews. It seems so unfair that 1 cancellation should affect your status. Just curious, how long have you been hosting? We’ve been hosting for 7 years and had one cancellation but are SH.
The cancellation was a long time ago, about 2013.

Unfortunately @Maggieroni - them’s the rules. Hosts automatically are barred from Superhost status for a year if they choose to cancel a booking .

Quite a lot however is covered by their extenuating circumstances policy. To be honest the policy covers most unexpected issues beyond a host’s control - building work, noise, illness/death, flooding/fire and nature related reasons for cancellations.

I can see why Airbnb have this policy or else hosts would be cancelling left, right and centre if there weren’t sanctions for not doing so.

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Yes, I think you’re correct! People can be capricious!

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@Jan_J I don’t know how you do it…You must take 1-night bookings. Wouldn’t it be easier to have less guests staying for longer periods?

I’m indeed having lots of 1-nights…hehe.

I’m located very close to the central station and people are often staying only one or two days before travelling to other areas. I guess I could have lowered the prices to attract people staying for a longer period of time, but I’m okay with shorter stays and higher rates. And If I don’t like the guest I know he / she will be gone soon.

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I agree there should be strict policies against cancellations, but when you’re hosting hundreds of guests there should also be room for a couple of mistakes.

I mean, the guy up the street with 12 bookings so far this year is a superhost, whereas I have hosted hundreds of happy guests and I’ll not be (well, I know I have to improve the share of 5 star reviews from 77% to 80% as well, but still…).

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Fewer guests = longer stays = too much familiarity imho. I love short stays of 1-3 nights. They’re happy, we are happy!
We have fewer stays this year but a higher per night rate, it’s all good!
We get a lot of weekenders coming for sailing

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Actually I agree with Airbnb on this one (unusually for me) I don’t think Airbnb should allow for ‘mistakes’. You can’t have one rule for one set of hosts when it comes to cancellations and one rule for another. This normally happens when a host doesn’t keep their calendar up to date, decides they want a higher price etc.

Why should guests who might have booked flights or other travel or have tickets for an event have to find somewhere else. (often costing them more).

It sounds like even if you hadn’t cancelled you still wouldn’t have Superhost status as you don’t have enough 5 star reviews. What particularly areas are you being marked down on?

Having so many bookings sounds like it’s impacting on your ability to host to five star standards so perhaps longer stays and less turnaround would help if Superhost status is important to you.

By the way do you get good commission levels on the Airbnb support services/product links you promote through your website?