OKay…I know this has been discussed but I am too lazy to weed through past threads to figure out who left me what star rating. I figured it out long ago and now I have no idea!
I just received a review that was very good, and the guest uses “great” to describe the location. I could have sworn before this review that I had all five stars in all categories. Now location is showing 4 and half.
I can’t recall if sometimes the stars are delayed. For example - maybe the previous guest rated a 3 on location but only now it is showing up. The previous guest describes the location as private, yet close to everything they wanted to do.
I know guests will say one thing, yet rate lower in stars…hmmm. How do I find out?