Had a woman book via BDC a few weeks ago, didn’t choose the non-ref rate so paid top dollar for three nights in Jerez, at the end of January!
Booking is for three nights, tonight, Sat and Sunday.
Message from guest (translation) is:
Hi, we’re four girls coming to Jerez to get to know the area. Can we drop our bags off at 1pm?
I responded yes, and if apartment empty the night before we’ll simply check you in, easier all round.
OH messages her yesterday and says check in at 1pm fine, message us by SMS or WhatsApp when 15mins away.
Response: Muchas gracias.
1pm comes and goes. 2pm message for approximate ETA. Nada.
No response to mobile number.
I’m starting to think we might have the guests from hell arriving, if they actually show up. Thinking four young girls coming here to party!
5.30pm we get WhatsApp message, “there in 15mins”.
It’s four sweet little old ladies from Buenos Aires touring Spain and they’d left Barcelona early this morning. For me, that’s a ten hour drive. They did it in some of the worst weather we’ve had in the peninsular for years!
Highly apologetic and immensely grateful to have arrived in one piece!
Just another illustration as to why you should never prejudge, which I was mentally doing. Shame on me!
That said, they might trash the place, they might leave all towels stained with mascara, but so far come over as nice guests who simply thought the 15min warning to us was sufficient (essentially OUR FAULT, for not being more precise beforehand).