Got sent this earlier today:
After months of downplaying efforts to take advantage of anger among some Airbnb hosts, Expedia Group’s Vrbo unit conceded it had opened a dedicated phone line to handle what it calls an “influx” of defectors.
Cyril Ranque, president of Expedia’s Travel Partner Group, said short-term rentals have been a hot market over the last year following the onset of the pandemic, and that “a lot” of hosts from Airbnb have sought to join Vrbo’s ranks.
Asked to quantify those alleged gains, a spokeswoman would only say that Vrbo had more than two million whole home listings at the end of 2020. She declined to cite how many Airbnb hosts Vrbo has signed, but added, “I can tell you there was a significant influx from March (2020) onwards. We did open a dedicated phone line for Airbnb hosts to join Vrbo because of this influx.”
In the article, a spokesperson for VRBO stated that folks consider VRBO to be “more host friendly”, and I can’t disagree with that. VRBO currently is a small part of our business, although if all the bookings from them that we had last February had gone ahead, they’d be our second main provider ahead of Airbnb.
Full article here: